A great onboarding experience should be efficient and empathetic. Here we look at some considerations to make when composing an onboarding strategy.
To begin, it’s important to note there are two main stakeholders in an onboarding programme;
- The Organisation or Employer – they want an efficient learning programme with a simple delivery method that is going to gear up a new start as quickly as possible.
- The new employee who wants reassurance, support, guidance and a simple user experience. Let’s face it, no one wants to have to navigate a complicated elearning course when you’re busy trying to remember all the new workflows and processes.
Learning Management Systems (LMS) can be adapted and enhanced specifically for onboarding, here’s a look at four elements an onboarding course must have:
The course should be well designed and simple to use to create a positive reaction with the end user. This could be an employees first interaction with the company, you want to impress them, don’t you?
There are some things that all your employees need to know regardless of position or department. But would you give the same training, word for word, to a graphic designer as you would to a someone in payroll? Hopefully not. Unless you draw a clear connection between training and their specific assignments, employees are much more likely to become detached from the entire training process. Give your employees the ability to take only those courses that are relevant to their individual roles within the company.
Some employees will be able to learn most efficiently from one medium or another. Therefore, you need to test the understanding of your courses. You can do this through quizzes and exams within your platform or through performance reports. The first method may be the most effective.
Social learning is a great way of engaging staff from the moment their enter the business. Social learning allows new employees to learn and interact with other members of staff. It creates a ‘safe’ space to ask questions via the the closed forums. If you are hiring multiple staff at the same time it also give the opportunity for them to collaborate to solve problems.
Follow these simple tips and your onboarding programme will be a success. To find out more about onboarding or more employee learning and development please do not hesitate to contact us on +44 (0) 28 9042 2000 or email firstname.lastname@example.org.