Changing an ingrained culture in a workplace is a difficult task, especially when it comes to staff training.
In this article we will explore how to introduce an LMS and an elearning strategy into your workplace.
Help staff understand the importance of learning
It goes without saying that the way we do business is changing at a rapid rate, perhaps faster than ever before. At the heart of this change is the digital transformation of businesses. With every bit of new technology comes a need for new training. Staff in most businesses will want to feel empowered to do their jobs to the best of their abilities. It is important that this need for updating knowledge is expressed in the correct way by management.
The introduction of a LMS can help staff feel like they are ‘upskilling’ rather than being trained, which in the past had negative connotations. An online learning module dedicated to new skills and new technology will be much better received than a mandatory training course.
Make the experience unique
Today information is available at the click of a button. If an employee really wanted to find out information about their job role, or the latest advancements in their industry, they can simply ‘Google’ it. People primarily go to Google to search and find an answer for an immediate question, or re-visit an answer to a previous question. Finally, though to a lesser degree, they also Google to learn about new things. This is the muscle memory of people towards information access.
Formal learning systems must harness this behavior, as behavior change is hard, and will only lead to learner resistance. It is also important to make any elearning experience as engaging and unique as possible. Consider adding company specific media, images and assessments.
Make sure it’s mobile
Your LMS needs to deliver mobile experiences beyond simple mobile access. It must be mobile-aware, bandwidth-aware, and support seamless offline consumption. The information delivery must be equal, if not more efficient, to that on the desktop; for example, geolocation-aware information. Making sure these features are in place will boost the chances of your workforce adapting to the elearning programme. They can complete courses in their own time from anywhere.
Make sure metrics are relatable
One great turn off when it comes to elearning is staff completing assessments as a ‘box ticking’ exercise. Make sure any assessments are relatable to a particular job role. It is important that the LMS you implement goes beyond process metrics and expands metrics aligned to business goals.
Create notifications and dashboards to allow employees to easily see their progress and milestones. Make sure to notify them of any skills gaps.
Learning and development professionals often have a difficult time getting staff to adapt to new learning strategies, but as time goes by employees seem to be becoming more receptive towards elearning. This could be down to employing a more advanced onboarding strategy or it could be that staff now see personal development through elearning as a necessity in advancing their careers.
If your business needs help creating an effective elearning strategy contact us on +44 (0) 28 9042 2000 or email firstname.lastname@example.org.