Nearly 10 years into my career as a Moodle trainer and administration user, and I have learned so much. Of course, there are days where I think “if only I had have known this before, this would have been much simpler.” And much too often I have clients who say the exact same thing to me.
I have compiled a list of 40 tips (in no particular order) for LMS admin users that I personally and professionally feel are important and useful to share.
Having discovered and learnt these tips, I know it has made my work a whole lot easier and hopefully after reading this blog, will help you too.
- Get support from the right people in your organisation. You know who your own internal project sponsors are.
- Customise dashboards in the platform to personalise it for each user, making the right information instantly available.
- Support the right people in your organisation from newbies to the lovely IT department.
- Use the forums in the LMS. Empower your learners, and encourage knowledge-sharing.
- Learn how to login as a user to support your learners from their perspective.
- Compliance is important but delivery of the content can be quite dry. Try to engage your users by making your content interactive and appealing. They will thank you for it, in addition to increasing retention of knowledge and course uptake.
- Keep your eyes and ears open – Attend webinars, download white papers and read blogs.
- Reward learners with badges. By including aspects of gamification your learners will feel motivated to learn or share more information.
- Join the community whether it’s moodle.org, twitter feeds, LinkedIn – you are not alone!
- Survey your users. Their input is important when launching something new or modifying existing content on the site.
- Use permissions and roles at right level. Only give users access to do what they need to do.
- When a new LMS version is released, or you want to use a new feature, ensure you top-up your knowledge with some training or reading for you and your team.
- Try to avoid core modifications where possible to ensure smooth and efficient update/upgrade paths in the future.
- Customise the Language Pack to use the same terminology in the LMS as your learners.
- Most people learn in different ways so you can’t please everyone but do acknowledge and take feedback on-board to improve your site and content.
- Give your learners a suggestion box so that requests can be logged, fed back and actioned.
- Get certification where possible. No matter how long you have been an administrator you will learn something new.
- Make your learning accessible on mobile and tablet devices with a responsive design.
- Update your news and front page regularly with relevant and interesting information.
- Review the integrations that are possible or in use with other systems regularly.
- Read the release notes when there is a new version of your LMS and make plans for the update.
- Don’t get caught out on an unsupported version.
- Ensure users can find what they need, quickly and easily.
- Make a plan to avoid duplicate users, Ensure your authentication and registration methods are joined up.
- Speak to different users about their experiences and future requirements and when you improve the site from their feedback, tell them! Users appreciate involvement and the acknowledgement.
- Review your course layouts regularly and provide design templates to content authors to standardise the user experience and enhance the delivery.
- Get a sandbox for testing features and/or plugins. You can even install a site locally on your own computer (Mac OS X / Windows).
- Test the learner journey and Keep It Simple Stupid! (KISS) get rid of anything on the page which is not required.
- Test the privacy of users profile information against user requirements and also your organisation’s guidelines.
- Group your users using Roles, Cohorts and Audiences, automate administrative tasks where possible to free up your time for other important tasks.
- Have a procedure for releasing courses. Let’s not end up with “Test Course A” being available to all users on the site.
- Get some basic spreadsheet skills under your belt. This is always useful for manipulating data for importing or after it’s been exported.
- Be the Boss! Make sure that you know what is going on across the site and take ownership.
- Celebrate successes and put them front and centre on your site.
- Use (and customise) the notifications to keep users in touch with the system.
- Based on feedback, and as a regular exercise, review your LMS and how it can be improved/streamlined for different user types.
- Attend every meeting that involves the LMS, even to just capture feedback.
- Share your knowledge – you know more than anyone!
- Use your LMS partner. We know you and we know the platform. Keep in touch and use the people you have been in contact with.
- You are the best – give yourself a pat on the back. Seriously 😉
If you want to speak to a member of our expert team about any aspects of your LMS training, please contact email@example.com or call +44 (0) 28 9042 2000.